Excellent service
"Love having this service. It has saved me lots in delivery costs and love that I can get something the next day. Had no issues with it so far."
Overall rating: 4.669173 / 5 from 133 reviews.
AI Generated Review Summary
Premier Delivery offers unlimited express delivery for a year, with customers appreciating the excellent service, value, and prompt delivery. The subscription saves money with each order, and there is no minimum spend required.
Summary topics
- Customer Service (21%): A significant amount of customers expressed satisfaction with the excellent service provided by the company, praising it as great, fabulous, and amazing.
- Value for Money (11%): Customers expressed appreciation for the excellent value of the product, which was mentioned multiple times in the reviews.
- Delivery Speed (42%): A significant amount of customers expressed appreciation for the prompt and speedy delivery of the products they ordered.
Review topics: ["quality","delivery","value","issues","service","price","clothes","returns","mail","dress","bedding","sense"].
Review highlights
- "Fast postage next day and for the whole year is a brilliant price!" —
- "Really worth it I love the Disturbia clothes and having the unlimited next day delivery just made sense to me." —
- "Saved me loads of money already and super quick delivery." —
Reviews
So far so good
"It does what it says, except for their bigger sale season, but there has been no issues so far."
Delivery
"Your delivery is always good but this means I’ll have things quickly at busier times!"
A mixed bag
"This is supposed to be next day but so far of the 2 orders k have done neither were. It’s good if you want to do multiple smaller orders throughout the year. Just don’t expect it to be next day!"
Worth the money
"If you order from disturbia a lot, or are someone who likes to order one item here or there on sale, it’s worth it… it means you don’t fall for trying to go over the free delivery minimum spend and came grab a good sale item whenever you like!"
Amazing delivery time
"You went above and beyond my expectations with delivery . Well packaged and great service on time"
Gutted it’s now on discount
"Gutted it’s now on discount when I bought it a few weeks ago for £12! Should be worth the money though"
Perfect
"I love it"
This auto renewed without my knowledge
"This auto renewed without my knowledge"
Few days late but it was during a sale
"Wanted something asap to go out but unfortunately it arrived a few days late, after contacting them they got out out asap though, customer service was great"
Q&A
- Does the premier apply for free return delivery too?
- Thank you for your Question! Yes, you will still be charged return shipping even with our Premier Delivery subscription as all customers are liable for return fees, I will attach the returns policy in this email so you can have a bit more info. Returns Policy - https://www.disturbia.co.uk/policies/refund-policy
- How do I cancel this as on a few occasions its not worked
- Hi Loren, You need to hit manage subscriptions within your Disturbia account. - You can cancel your Disturbia Premier Delivery subscription within 14 days of subscribing and a full refund will be provided if you have not made any purchases using Premier Delivery shipping methods. - Your subscription will renew automatically, you can cancel your subscription anytime in your customer account. - Once your subscription has been cancelled, you'll no longer be able to use the Premier Delivery shipping method at checkout.
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